Last updated: May 2026

ARIYO Hotels, Resorts & Villas (“Ariyo Hospitality”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information you share when visiting our website, making a booking enquiry, or staying at our properties, including Ariyo Villa – Neral.

1. Information We Collect

We may collect the following types of information:

• Contact details: name, phone number, email address.
• Booking information: check-in and check-out dates, number of guests, room requirements, occasion or stay type, and special requests.
• Identification: government-issued ID and address proof at check-in, as required by law and our house rules.
• Payment-related information: transaction references and billing details (we do not store full card details on our servers).
• Technical data: IP address, browser type, device information, and cookies when you use our website.

2. How We Use Your Information

We use your information to:

• Process booking enquiries and confirm reservations.
• Communicate about your stay, payments, and security deposit.
• Provide guest services, meals, and on-property facilities.
• Comply with legal, tax, and regulatory obligations.
• Improve our website, services, and guest experience.
• Send promotional offers only if you have opted in to receive them.

3. Legal Basis for Processing

We process personal data based on your consent, performance of a booking contract, compliance with applicable laws in India, and our legitimate interests in operating a safe and professional hospitality business.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers (payment gateways, email/SMS platforms, IT hosting) under confidentiality obligations.
• Law enforcement or government authorities when required by law.
• Professional advisers (legal, accounting) where necessary.

5. Data Retention

We retain booking and guest records for as long as needed to fulfil the purposes above, including statutory retention periods for financial and tax records in India.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse traffic. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

8. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal data, or withdraw marketing consent, by contacting us at bookings@ariyohospitality.com. We will respond within a reasonable timeframe.

9. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from minors without parental or guardian consent where required.

10. Third-Party Links

Our website may contain links to third-party sites (e.g. maps, social media). We are not responsible for their privacy practices. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or requests, contact:

ARIYO Hotels, Resorts & Villas
Head Office: Asmita Jyoti Co-op Hsg. Soc. Ltd
17, Bldg No D-10, Charkop Naka, Marve Road, Near Fire Brigade, Malad West, Mumbai – 400095, Maharashtra, India
Email: bookings@ariyohospitality.com, ariyohospitality@gmail.com
Phone: +91-8169800820, +91-8591948031
Ariyo Villa – Neral: Vikrant Farms, Plot no. 30/31, Village Vakas, Neral, Maharashtra 410101